FAQ

Where do you ship?

We currently ship to customers in the United Kingdom.

How long does delivery take?

Our estimated delivery time is 3–5 business days.

How can I contact customer service?

You can contact us by email at contact@linea-nouva.shop or by phone at +44 7985 470036.

You can also use our online contact page.

What payment methods do you accept?

We accept credit and debit cards, as well as available digital payment methods such as Shop Pay, Apple Pay, and Google Pay.

Will I receive an order confirmation?

Yes. After successfully placing your order, you will receive an order confirmation by email.

Can I change my delivery address after placing an order?

If you need to change your delivery information, contact us as soon as possible. We will do our best to help before the order has been shipped.

What if I receive a damaged or incorrect product?

Please contact our customer service team as soon as possible with your order details and information about the issue. We will assist you with the next steps.

Can I return my order?

Yes. Returns and cancellations are handled according to our Returns & Refund Policy and applicable consumer rights.

How can I contact linea nouva?

Email: contact@linea-nouva.shop
Phone: +44 7985 470036
Address: linea nouva, Cloaked Wing Ct, Tours England EC1Y 8SY, United Kingdom.