Privacy policy

Last updated: 16 September 2026

At linea nouva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or purchase from our website.

1. Who We Are

linea nouva
Cloaked Wing Ct
Tours England EC1Y 8SY
United Kingdom

Email: contact@linea-nouva.shop
Phone: +44 7985 470036

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and purchase information
  • Payment-related information
  • Information you provide when contacting customer service
  • Technical information about your device and website usage

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange delivery
  • Process payments and refunds
  • Provide customer support
  • Communicate with you about your orders
  • Prevent fraud and protect our website
  • Improve our website, products and services
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

Depending on the circumstances, we process your information because it is necessary to fulfil a contract with you, comply with legal obligations, pursue legitimate interests, or because you have provided consent where consent is required.

5. Payment Information

Payments are processed through secure payment providers. We do not normally have access to or store your full payment card details.

Payment providers may process your information according to their own privacy policies and terms.

6. Sharing Your Information

We may share relevant personal information with trusted service providers where necessary to operate our business, including:

  • Payment service providers
  • Delivery and shipping providers
  • Website and ecommerce service providers
  • Technology and security providers
  • Professional advisers where necessary
  • Authorities where required by law

We do not sell your personal information.

7. International Data Transfers

Some service providers we use may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and accounting records, resolving disputes and meeting legal obligations.

9. Cookies

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, support marketing activities.

Where consent is required for non-essential cookies, we will request your consent.

The ICO notes that non-essential cookies generally require user agreement.

10. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details below.

Email: contact@linea-nouva.shop

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO) or another applicable data protection supervisory authority.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our services, legal requirements or how we process personal information.

The latest version will always be published on this page.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

linea nouva
Cloaked Wing Ct
Tours England EC1Y 8SY
United Kingdom

Email: contact@linea-nouva.shop
Phone: +44 7985 470036